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ERIC Number: EJ861282
Record Type: Journal
Publication Date: 2009
Pages: 12
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1528-5324
EISSN: N/A
Video Tutorials: A Sustainable Method for Campus Technology Training
Bowers, John; Dent, Julie; Barnes, Kathleen
EDUCAUSE Quarterly, v32 n3 2009
Technology training is a resource-intensive endeavor with inherent potential for waste. Such training is commonly offered in live, face-to-face workshops on campus, without charge, by colleges and universities who value technology skills in their faculty, staff, and students. The true cost to the institution begins with the space used for training, the time (and salary) of the trainers, and the time of the training participants. Other direct costs include paper for training materials, travel for participants not on the main campus, computers used by the participants, licenses for software, and projection equipment used by the trainers. The live training model is wasteful for several other reasons, as well. Dedicated training facilities are often idle or used at less than full capacity, for example, and when users register for training and do not attend, training staff time is wasted or used less efficiently. For participants, if the training turns out to be too elementary, too advanced, something they already know, or something they'll never be able to use, their time is wasted. Online video tutorials offer a less wasteful, more sustainable method for delivering technology training. A video tutorial is produced once and can be used an unlimited number of times. This saves time for the trainer, who does not have to offer the same live training over and over. Because the training is available anytime and anywhere, it does not require specialized training facilities equipped with computers, software, and projection. It also saves time for the participants, who do not have to travel and commit time to scheduled workshops. Instead, they can view the training when they need it and can skip the material if it does not fit their needs. Online training supports growth and development by offering convenient self-service options for user populations to improve their technology skills. This article discusses the authors' experience at Western Kentucky University (WKU) developing video tutorials as an environmentally friendly, financially efficient alternative to live technology training. (Contains 4 figures and 10 resources.)
EDUCAUSE. 4772 Walnut Street Suite 206, Boulder, CO 80301-2538. Tel: 303-449-4430; Fax: 303-440-0461; e-mail: info@educause.edu; Web site: http://www.educause.edu
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Kentucky
Grant or Contract Numbers: N/A