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ERIC Number: EJ694621
Record Type: Journal
Publication Date: 2004-Jun-1
Pages: 10
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0034-3552
EISSN: N/A
The Relationship between Counselor Job Satisfaction and Consumer Satisfaction in Vocational Rehabilitation
Capella, M. E.; Andrew, J. D.
Rehabilitation Counseling Bulletin, v47 n4 p205-214 Jun 2004
This study investigated the relationship between the job satisfaction of counselors employed by a state vocational rehabilitation (VR) agency and the satisfaction of their consumers with both the counselor and the overall VR experience. Multiple regression was used to determine whether facets of job satisfaction were related to consumers' satisfaction. Results indicated that job satisfaction was significantly related to consumer satisfaction and was able to account for a significant amount of variance in consumer satisfaction. The implications of these findings for VR are discussed.
PRO-ED, Inc., 8700 Shoal Creek Boulevard, Austin, TX 78757-6897. Tel: 800-897-3202 (Toll Free); Fax: 800-397-7633 (Toll Free).
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A