Conflicts happen all the time in early childhood classrooms--and just about everywhere else in life. Conflict management includes the ability to: (1) prevent conflicts from becoming too serious to resolve easily and (2) resolve conflicts peaceably no matter how serious they get. When a third person assists others in resolving a conflict, this is conflict mediation, and it is the gold standard of guidance interventions. This article describes a conflict that occurred in a class of three- to five-year-olds of Kelly, a new student teacher, and how she used the five-step process called "five finger formula" in solving the conflict.