This study explored how parents and families perceive their own engagement in early years services in three communities in Ontario, Canada. Using an Appreciative Inquiry approach, focus groups, and questionnaires with parents, we investigated parent views of the strengths of early years supports and perceived outcomes of early years services in Ontario's Best Start demonstration communities. The research was grounded in the literature about family-centred practice, parent engagement, and child outcomes from family participation. One of the major findings was an extremely high rate of satisfaction with Best Start programs and services, which influenced their participation. Parents and families identified relationships with staff, access, and a wide range of programs as critical to their engagement. Additionally, the outcomes from early years programs and services appear to move beyond child development and include direct benefits for the parents and families. (Contains 1 figure.)