Effective Communication in the Performance Appraisal Interview: Face-to-Face Communication for Public Managers in the Culturally Diverse Workplace.

Kikoski, John F.

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Peer reviewed

ERIC Number: EJ576716

Record Type: CIJE

Publication Date: 1998

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0091-0260

EISSN: N/A

Effective Communication in the Performance Appraisal Interview: Face-to-Face Communication for Public Managers in the Culturally Diverse Workplace.

Kikoski, John F.

Public Personnel Management, v27 n4 p491-513 Win 1998

Discusses six microcommunication skills to help managers communicate effectively in performance-appraisal interviews. Reviews models that have conceptualized interpersonal communication and presents a theoretical model that may assist managers and stimulate scholarly research. (JOW)

Descriptors: Adults, Communication Skills, Cultural Differences, Employer Employee Relationship, Interpersonal Communication, Personnel Evaluation, Total Quality Management

Publication Type: Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

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