Reprints of 20 articles pertaining to the topics of end-users and public access appear in this volume, which is one in a series of volumes of reprints from "ONLINE" and "DATABASE" magazines. Edited for information professionals who use electronically distributed databases, these articles address such topics as: (1) managing a compact disc read-only memory (CD-ROM) installation; (2) organizing an extensive laserdisk installation; (3) DIALTWIG; (4) simulating an online search; (5) end-user searching in a large library network; (6) using INFOTRAC in university libraries; (7) using computer graphics to train end-users; (8) ERIC on CD-ROM; (9) SearchMaster for the end-user; and (10) eliminating fees for online searching services in a university library. The articles and columns appearing in this volume have been selected from "ONLINE" and "DATABASE" issues from 1985 through early 1988, with the majority in the 1986-1987 period. (CGD)