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ERIC Number: EJ1024345
Record Type: Journal
Publication Date: 2014
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1358-3883
EISSN: N/A
How Canadian Universities Use Social Media to Brand Themselves
Bélanger, Charles H.; Bali, Suchita; Longden, Bernard
Tertiary Education and Management, v20 n1 p14-29 2014
This paper explores social media marketing strategies applied by Canadian universities as a tool for institutional branding, recruitment and engagement of home and international students. The target sample involves the total population of Canadian university-status institutions ("N" = 106). Qualitative data were collected from two major social networking websites, "Facebook" and "Twitter", over the span of six months to provide a comprehensive picture. Additionally, student enrolment data were compiled with the purpose of associating social media implementation with fluctuations of student enrolment. Results reveal that the "Twitter" platform is generally much more popular to carry conversations, but that "Facebook" remains the preferred website for university-initiated postings; most of these university-led postings, whether on "Twitter" or "Facebook", relate to campus/student news and events. Findings point to institutions as only one of many message generators, while students and a host of third parties have become the dominant ones.
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Publication Type: Journal Articles; Reports - Research
Education Level: Postsecondary Education; Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada
Grant or Contract Numbers: N/A