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ERIC Number: EJ959989
Record Type: Journal
Publication Date: 2012-Apr
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0742-5627
EISSN: N/A
Are We Who We Think We Are: Evaluating Brand Promise at a Liberal-Arts Institution
Rodgers, Jacci L.; Jackson, Michael W.
Innovative Higher Education, v37 n2 p153-166 Apr 2012
For this research we developed a series of questions for students at a small, private, not-for-profit institution in order to determine whether or not the students' perceptions match what the institution believes itself to be as expressed in its brand promise statement. We examined whether or not the institution's marketing and its brand help students form a perception that matches reality. Results show that incoming freshmen students, the same students at the end of the first year, and also exiting seniors perceived the institution consistently and in accordance with its brand promise. Results help to inform recruiting strategies and strategic planning.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A