ERIC Number: EJ908472
Record Type: Journal
Publication Date: 2007
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1536-7967
EISSN: N/A
Mildly Delirious Libraries: Transforming Your Library from Top to Bottom
Smith, Pam Sandlian
Journal of Access Services, v5 n1-2 p19-30 2007
Library transformation requires a cohesive vision and execution. Beyond excellent management, organization, technical deployment and collection development, success of the public library as a sense of place requires additional dimensions. This includes attention to the details of environment, presentation, ambiance, graphics, customer service and programs. The West Palm Beach Public Library has integrated this cohesive planning by working with hospitality concepts, resulting in a remarkable rejuvenation. (Contains 1 figure and 2 photos.)
Descriptors: Public Libraries, Institutional Characteristics, Reputation, Public Relations, Interior Space, Change Strategies, Facility Improvement, Cost Effectiveness, Library Services, Organizational Communication, Work Environment, Systems Approach, Language Role
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A