In order to help teachers of business communication look for new and innovative ways to improve their teaching, this book offers a "how to" approach to various topics in business communication. The ideas expressed in this book are a collaboration of 32 members of The Association for Business Communication who served on the Teaching Methodology and Concepts Committee during 1981-1984. Each topic covered follows a specific format consisting of six sections: introduction, theory and principles, suggested teaching unit, classroom activities, summary, and selected annotated bibliography. The topics covered are: ethics, international business communication, creativity, small group decisionmaking, microcomputer software, stress management, conflict resolution, assertive behavior, humor, listening, nonverbal communication, interviewing, conferencing, oral presentations, and career preparation and planning. (SRT)