In 1970, the Spanish Speaking Program was launched as the Sixteen-Point Program to increase the number of Hispanic employees in the Federal Service. It functioned as part of the government-wide Equal Employment Opportunity (EEO) Program. In 1973 the U.S. Civil Service Commission's Federal Personnel Manual required agencies to take specific actions in this EEO area, including the appointment of Sixteen-Point Program coordinators. By increasing the number of Hispanics in the Federal Service, the Hispanic community was to benefit from the sensitivity to its problems and needs which the new Hispanic employees would bring to the Federal government. Cognizant of the need to begin to document the Spanish Speaking Program's impact, the National Council of La Raza initiated the Cinco Anos Despues (CAD) project in June 1976. CAD found that after nearly five years of "special emphasis", Hispanic representation in the Federal work force had not yet increased by one full percentage point, nor had the problems of the Hispanic community been adequately met. CAD's preliminary findings led to the conclusion that "at best the Spanish Speaking Program had been a holding action, and at worst, a deliberate attempt by the policy making levels of the Federal government to circumvent legislative mandate". (NQ)