This book presents 22 personal narratives in which library directors, program administrators, teachers, tutors, librarians, and adult learners explain firsthand how literacy programs at libraries across the United States have changed people's lives. The following narratives are included: "Gloria's Story: 'She Wanted Me to Be Somebody'"; A Learner in a Library Literacy Program in Hawaii" (Sondra Cuban); "'I Know This Is the Place for Me': Stories of Library Literacy Learners and Programs" (John Comings, Sondra Cuban, Hans Bos, Cate Taylor); "A Place in the World: Building a Learner-Centered Participatory Literacy Program" (Leslie McGinnis); "Relearning Literacy and Leadership in a Library-Based Literacy Program" (Sherry Drobner); "Charting the Course for Learner Leadership" (Taylor Willingham); "Whole Literacy in Plymouth: Literacy as a Library Service" (Dinah L. O'Brien); "Literacy, Diversity, and Learners" (Lynne A. Price); "Project READ: Redwood City Public Library" (Kathy Endaya); "A Rural Public Library Literacy Program" (Konni P. Clayton); "Theme-Based Instruction and Tutor Training at the New York Public Library Centers for Reading and Writing" (Decklan Fox); "No Simple Answers" (Bruce Carmel, Anita Citron); "Creating a Community of Readers to Fight Functional Illiteracy" (Steve Sumerford); "Serving This Community" (Lou Saunders Sua); "Teaching Adult Literacy in a Multicultural Environment" (Gary E. Strong); "Literacy and Technology: Thinking through the Process" (Sarah Nixon, Tim Ponder); "The Brooklyn Public Library and Technology for Literacy" (Susan K. O'Connor, Debbie Guerra); "Computer Skills and Literacy" (Carol Morris); "Another Divide: Low-Literacy Adults and the New Technology" (Randall Weaver); "Public Library Literacy Programs: A Blueprint for the Future" (Martin Gomez); "The American Library Association's Literacy Initiatives: History and Hope" (Peggy Barber); "Bridging the Information Chasm: ALA's Office for Literacy and Outreach Services" (Satia Marshall Orange); and "Coda: Word" (Graceanne A. Decandido). (Contains 52 references.) (MN)