Since 2003, government policy has required local authorities to provide support when they house lone teenage parents seeking accommodation. This qualitative study addresses young mothers' routes into housing need and their experiences of housing access and support, drawing on interview and focus group data collected in 2003. The findings emphasise mothers' preferences for forms of support which facilitate moves towards increased choice and independence. Reinforcing messages from other research, these findings also show a gap between concepts of "support" embodied in government policy and those which inform practice, within agencies and among young people.