This multisite case study examined how institutional and university counselor policies effectively respond to cyber violent acts. Stake's (2006) multisite case study methodology was used to identify seven themes from current literature. Two sites with four participants were selected. The participants included two counseling directors and the primary counselor assigned to the LGBT community. One participant assigned to counsel LGBT students briefly discussed the struggle they had while attending college and struggling with the decision to come out or remain in secrecy. Data collected from institutional and counseling documents and participants' interviews were analyzed for alignment to the seven themes. The results showed LGBT couples use cyber space to "out" their partners, and online classrooms are becoming a venue for cyber violent acts to occur. Six stories told by the participants provided a range of issues experienced by students and especially LGBT students who are confronted through technology. The stories ranged from texting threatening messages to kill a friend because they no longer spend enough time with the aggressor, to bullying in the classroom because there is not a White Supremacy organization on campus, to revealing the partner's sexual identity that transitions into violence and attempted suicide. The study found cyber violent acts against LGBT student population create an environment that exacerbates problems faced by LGBT students. Issues identified as stressors on student retention, allocation of counseling resources, campus insurance coverage, and resources for acute mental health problems are discussed. The findings indicate the intricate and fragile existence between cyber violence against LGBT students, the struggle counselors have to address concerning institutional policy and protocol, and how lack of acceptance can translate to miss opportunities to promote tolerance, understanding, and intelligence for all stakeholders in academia. When the fragile balance has been compromised, LGBT students will leave the college or university to find a safer environment that provides a sense of stability. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]