In 2004, when Gary L. Allen was considering different approaches for replacing the Amarillo Independent School District's antiquated phone system, he had a dilemma. The goal was to expand the features that the district's phones were capable of while taking advantage of its digital infrastructure and cutting costs. But, should he buy the latest Voice over Internet Protocol (VoIP) equipment for the district or have a company provide digital phone service? He's not alone. Many districts consider VoIP for connecting its schools and are unsure which way to go. One of the most powerful digital technologies for education, VoIP can reduce communication costs by routing calls over a district's internal network rather than the more expensive phone network. This article describes the successful experience of the Amarillo Independent School District with using VoIP. A description of how VoIP can bring down costs and some of its pitfalls are described.