Employee engagement is not just HR's responsibility. While HR is responsible for the process of measuring and driving engagement, improving it is actually everyone's responsibility. And that means reducing the barriers to productivity to drive business performance. Training departments can play a pivotal role. Their job is to enhance curriculum or the overall learning environment, enabling people to develop their careers and eliminate barriers to professional growth. That often leads to higher productivity and retention rates, which, in turn, improves their company's financial and operational performance. But HR often needs to kick-start the process. This article discusses the key steps.