The contributors relate examples of situations in which leaders encountered unexpected and sometimes unprecedented incivility in their role as community college leaders. The chapters present their experiences, observations, lessons, and recommendations for handling crises that may befall leaders in an academic setting. This book contains the Foreword by Judy Rookstool, a Preface by Paul A. Elsner and George R. Boggs, an Introduction: Civility on Campus by George R. Boggs, and five chapters as follows: (1) Northern California Community Colleges in an Era of Dissent (Paul A. Elsner); (2) Lessons in Leadership When Tradition and Change Collide (Martha G. Romero); (3) Knowing and Influencing the College Culture (Beverly S. Simone); (4) Compassionate Leadership Transcending Prejudice (Zelema Harris); and (5) Addressing Challenges to Civility on Campus (Paul A. Elsner). Appended are: (1) AACC Model Code of Ethics for Community College CEOs; (2) Maricopa Office of General Counsel Computing Resource Standards Statement; and (3) Central Arizona College Code of Conduct. Also included are About the Contributors and an index.