To facilitate the recovery of people with mental illness (consumers of mental health services), social workers must be strengths-focused and believe in the potential for consumer growth and improvement. Unfortunately, social workers often share the negative, stigmatizing view of mental illness held by much of the general population. In this article, the authors describe a facilitated dialogue process between consumers and master's level social work students that had a goal of positively shifting students' attitudes towards consumers. Pre/post-tests using standardised instruments, as well as post-dialogue semi-structured interviews, showed that the dialogue was effective in improving student attitudes towards consumers. (Contains 1 table and 1 note.)