A needs assessment methodology is described which can be used (1) to assess the competencies required for functioning in a particular position, (2) to provide data for planning inservice and preservice educational programs, (3) to assess job performance, and (4) to provide information for personnel planners. Quadrants are formed using four variables (ideal expectations, real perceptions, high importance, and low importance) with need being defined as the discrepancy between the real and the ideal. The functions of the computer program, developed to handle large quantities of data as well as examples of diverse uses of the QAM (Quadrant Assessment Model), are described. (STS)