This document contains three papers presented at a symposium on evaluation systems in human resource development (HRD) moderated by Jerry Gilley at the 1996 conference of the Academy of Human Resource Development. "PLS [Performance-Learning-Satisfaction] Evaluation System: Sales Communication Case Study" (Richard A. Swanson, Timothy R. McClernon) is a case study that evaluates the workability of the three-domain PLS evaluation model by applying it to a performance improvement intervention focused on sales communication training. John C. Redding's paper, "Assessing Organization, Team, and Individual Learning: The Strategic Learning Assessment Process" describes the development and pilot application of an organizational learning assessment process based on the Strategic Learning Model that Redding and Catalanello proposed in 1994. "The Realities of Communicating and Reporting Practices and Outcomes for Internal and External Evaluators" (Rosalie T. Torres, Hallie Preskill, Mary E. Piontek) reports the results of a study in which 240 of a random sample of 343 American Evaluation Association members responded to a survey designed to identify internal and external evaluators' practices and concerns about communicating and reporting evaluation findings. Papers contain references. (MN)