Washington's 4-H program is transitioning from a predominately single-county faculty model to a regional system. This article highlights survey results regarding the level of awareness and buy-in that Extension administration, faculty, and staff have concerning the regional model and how communication about the model took place. While most employees were aware of the change, the majority learned through informal conversation, either alone or in combination with formal communication. Those who learned through both formal and informal methods felt more knowledgeable and more comfortable assessing the model's merit. Our research recommends that administrators purposefully emphasize formal communication during staffing model transitions.