The result of a project to develop short courses to help business and industrial supervisors in developing practical, up-to-date managerial skills, this instructional workbook provides information and exercises applicable to on-the-job situations. Unit I covers the following aspects of management: leadership techniques, problem solving, decision making, planning, and time management. The topics covered in Unit II relate to personnel considerations of hiring, job standards and training, employee benefits, and labor laws. Unit III deals with internal and external lines of communication, focusing on delegation of responsibility, public relations, and the role of the new manager. After Unit IV discusses motivation, change strategies, personnel and conflict management, and stress management, Unit V focuses on the management skills related to budgeting, using accounting data, computer awareness, economics, and advertising. Each unit provides: (1) an overall statement of unit objectives; (2) specific learning objectives for each topic; (3) suggested instructor and participant activities; (4) a list of instructional materials included; (5) a list of references; (6) information sheets which define terms, present topics, and recommend activities and strategies for application in class and on the job; (7) transparency masters; (8) assignment sheets; and (9) a review test. (AYC)