Peer reviewed
ERIC Number: EJ699108
Record Type: Journal
Publication Date: 2004-Mar
Pages: 9
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-0022-0787
EISSN: N/A
Predicting Burnout and Job Satisfaction in Workplace Counselors: The Influence of Role Stressors, Job Challenge, and Organizational Knowledge
Kirk-Brown, Andrea; Wallace, Debra
Journal of Employment Counseling, v41 n1 p29 Mar 2004
The present study examines the antecedents of burnout and job satisfaction among counselors employed in workplace settings. Workplace counselors face the unique demands of managing dual client relationships (individual and organization) within the counseling setting. Antecedents of the job-related outcomes of burnout and satisfaction are likely to vary from other counseling settings as a function of these unique demands. Survey results from 82 workplace counselors indicated that role conflict was a significant predictor of the experience of burnout and that intrinsic job satisfaction was significantly predicted by the counselors' perceptions of job challenge, as well as by the level of organizational knowledge.
Descriptors: Role Conflict, Job Satisfaction, Burnout, Career Counseling, Counselors, Predictor Variables, Context Effect, Personality Traits, Psychological Patterns, Organizational Culture, Counselor Role
American Counseling Association, 5999 Stevenson Ave., Alexandria, VA 22304. Web site: http://www.counseling.org.
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: Counselors
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A