Having low domain knowledge is a significant constraint when using the Internet. This study examined the effectiveness of three potential supports for learners with low domain knowledge, including having plenty of time to search the Internet, using notes taken during the search when writing an essay about the topic, and having high levels of motivation to use the Internet. Sixty undergraduate students were randomly assigned to: a) search the Internet for 60 minutes prior to writing an essay with notes present; b) search the Internet for 60 minutes prior to writing an essay without notes present; or c) write an essay with no prior search of the Internet. Participants completed two essays, one in a high knowledge domain and another in a low knowledge domain. Searching the Internet facilitated learning regardless of domain knowledge. The significant support for low domain knowledge was providing plenty of time to search the Internet. (Contains 1 table.)