This edition is designed to serve as a basic anthology for courses providing theoretical and practical knowledge about intercultural communication processes, as a supplementary text for existing basic courses, and as resource material for advanced courses and for situations involving intercultural communication. The four closely related parts of the book focus on intercultural communication, its nature and goals; the influences which sociocultural factors have on cultural interaction; the problems of cultural interaction, caused by differences in verbal and nonverbal conventions; and the improvement of intercultural communication, with information about successful instances and an examination of research, change, and possibilities for the future. Indexes of names and subjects are included. (JM)