This survey questioned almost 6,000 students concerning media use for 16 new and seven continuing courses at the British Open University. Student access to and use of various types of media are detailed, and helpfulness, irrelevance, and difficulty ratings for various components and services in the new courses are presented. Brief feedback comments are also provided for each of the individual courses. The text is supplemented by three appendices, which include the tabulated data, a copy of the survey instrument, and brief reports on summer school and tutoring. (EW)