ERIC Number: EJ1042578
Record Type: Journal
Publication Date: 2012-Aug
Pages: 5
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-1077-5315
EISSN: N/A
Content Appraisal as a Method for Measuring the Effectiveness & Usability of Online Content
Nadeau, Jenifer; Heidorn, Neely; Broady, Nick; Whittle, Jennifer
Journal of Extension, v50 n4 Article 4TOT3 Aug 2012
Content appraisal is a simple, qualitative system to identify modifications to make website material more useful to clientele. This system provides a comprehensive evaluation of content, focuses on content strategy, identifies weaknesses, and provides recommendations for improvement. The criteria examined included knowledge level, interrelatedness, relevance, usability, actionability, and differentiation. HorseQuest, a pioneer Community of Practice (CoP) for eXtension, was the first to apply a content appraisal process in an attempt to document the efficacy and impact of their web content. This appraisal system can be effectively used by other groups to help improve a website's usefulness to clientele.
Descriptors: Usability, Content Analysis, Electronic Libraries, Use Studies, User Needs (Information), User Satisfaction (Information), Qualitative Research, Web Sites, Knowledge Level, Relevance (Education), Communities of Practice, Extension Education, Evaluation Methods, Evaluation Criteria
Extension Journal, Inc. e-mail: joe-ed@joe.org; Web site: http://www.joe.org
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A