The University Commission on Human Relations of San Francisco State University was appointed to study how the campus community deals with human relations, focusing on issues of race, ethnicity, gender, sexual orientation, disability, or religion. The study involved: three surveys taken of students, faculty, and staff/administrators; public hearings; confidential testimony; a literature review; documentation of campus activities and visuals; and examination of university policies and procedures. This volume of the seven volume report covers: study organization, planning, and data collection; a summary of the findings; recommendations; and a bibliography of 24 resources. Ten general recommendations and 24 issue-specific recommendations are offered, in addition to recommendations offered in issue group reports. The recommendations concern: establishment of an Office for Human Relations; workshops on ethnic, cultural, and social diversity; relevant curriculum and degree requirements; handbook of student rights; recruitment of ethnic minority students; affirmative action planning; staff hiring procedures; and others. Appendices contain copies of administrative materials, a report of the "Racism on Campus" Interest Group, and individual reports of the five issue groups (racism and ethnicity, sexism and sexual harassment, heterosexism and homophobia, disability discrimination, and religious discrimination.) (JDD)