Focusing on the benefits derived from using plain English in business and technical writing, this document summarizes the presentations at a forum of Better Business Bureau council members. Titles of the articles and their authors are as follows: (1) "English: Number One Language of Business" (W. H. Tankersley); (2) "What Is Plain English?" (M. Yocum); (3) "The Past, Present and Future of Plain English" (C. Felsenfeld); (4) "The New York Experience...The Plain English Statute in Action" (P. Sullivan); (5) "How to Encourage Plain English" (T. A. Murawski); (5) "The Blurring of the English Language" (J. S. Fish); (6) "Plain English in Warranties" (D. A. Collins); (7) "Billing in Plain English" (S. J. Hughes); (8) "The Plain English Contract" (C. Felsenfeld); (9) "Using Plain English in Owner Manuals and User Guides" (L. L. Gray); (10) "How Plain English Pays Off in Insurance Policies" (R. Mathisen); (11) "Benefits of Plain English to Utilities" (J. Marden-Stephens); (12) "Plain English Helps the Financial Services Industry" (M. J. McGrath); and (13) "Plain English and Creativity in Advertising" (J. Chervokas). Copies of a sample promissory note in business jargon and its equivalent in plain English are appended. (SKC)