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Peer reviewed Peer reviewed
ERIC Number: EJ454663
Record Type: Journal
Publication Date: 1992
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-8756-3894
EISSN: N/A
Total Quality Management and Media Services: The Deming Method.
Richie, Mark L.
TechTrends, v37 n6 p14-16 1992
W. Edwards Deming built a 40-year record of quality management in Japan known as Total Quality Management (TQM). His 14 points require a change in the belief system of managers and media directors, but their implementation in government agencies and schools will produce increased time for better services, better communications, and new programs. (12 references/notes) (EA)
Descriptors: Administration, Cost Effectiveness, Elementary Secondary Education, Higher Education, Learning Resources Centers, Participant Satisfaction, Program Effectiveness, Public Agencies, Reliability, School Districts, Time Management, Total Quality Management
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A