Implementing an enterprise resource planning (ERP) system is a major undertaking for any higher education institution, with many challenges along the way. More than three years ago, Roane State Community College began a journey to implement an ERP system. Roane State recently completed a very successful implementation of the SunGard Banner Student module, the last, and largest, of the major components of the ERP system. This article shares the management processes followed with the hope of making the steps easier for other institutions planning or beginning an ERP implementation. (Contains 4 figures and 2 endnotes.)