Simplifying and securing an IT infrastructure is not easy. It frequently requires rethinking years of hardware and software investments, and a gradual migration to modern systems. Even so, writes the author, universities can take six practical steps to success: (1) Audit software infrastructure; (2) Evaluate current applications; (3) Centralize and automate help desk; (4) Address convergence and storage issues; (5) Go virtual; and (6) Embrace holistic security. With fewer applications and network platforms to support, IT staffs can increasingly focus on innovation rather than maintenance issues.