Noting that elementary school students can learn to resolve basic everyday conflicts without resorting to verbal or physical aggression, this empathy-based program provides a foundation for resolving problems without the intervention of mediators or adults and for providing written documentation of the solution for parents, administrators, and teachers. The program is designed to be introduced to a class in three to four 30-minute lessons. Children learn to write or draw why they are upset, exchange papers and learn why the other person is upset, write or draw a possible solution, share solutions with the other person, and mark the other person's paper to indicate what they agree to do to help end the conflict. Chapters 1 and 2 of the book explain how the process works. Chapter 3 shows how to use the process in the classroom. Chapter 4 illustrates how to set up basic conflict resolution centers that can be used in a variety of locations within a school. Chapters 5 and 6 tell how to use the process in group or individual counseling and at home. Included in this guide are lesson plans, reproducible worksheets, and posters that illustrate the conflict resolution process. Appended are samples showing how the technique works and answers to commonly asked questions. (KB)