Whenever thousands of users need to connect seamlessly to a vast number of online resources, identity management (IDM) becomes a critical capability. Although several products on the market can deliver a robust identity management solution, there is no one-size-fits-all. Identity management requires business processes and a supporting infrastructure necessary for the creation, maintenance, and use of digital identities. As all people become more reliant on the Internet and technology to give them access to information, it's vital that districts have in place processes to ensure the appropriate users are able to access the appropriate information. A good identity management solution can benefit every district by providing faster access to resources, better adaptability to ever-changing needs, faster processing of service requests, tighter security controls, lower cost through task automation, better enforcement of security rules, and an overall automation that gives users more control to manage their own identities while freeing up central office resources. However, the most important benefit of having an effective identity management solution is the ability to easily add single sign-on (SSO) to the environment. For users who access a variety of applications and hardware, a robust SSO solution can save hours on login verifications, password resets, and complex reconfigurations.