Group presentations are an easy way to reach large groups of students and parents at one time. When group presentations are well done, they increase students' and families' knowledge of the financial aid process by providing information and building students' and their families' confidence as they navigate the financial aid process. Unfortunately, group presentations are seldom enough to meet the needs of students with the most complicated financial aid situations. In this article, the authors share findings related to group presentations on financial aid-related topics, focusing specifically on the questions that students and their parents ask at these meetings, when they asked them, and how presenters responded to the queries. Suggestions are provided for additional techniques that should supplement this approach, especially in the case of low-income urban college-bound students.