Despite the widespread use of probation in the United States, little is known about how offenders perceive this sentence or the officers who provide their supervision. The present research measures and evaluates perceptions of the probation process, specifically probationers' perception of their probationer officer, and examines characteristics associated with these perceptions. The sample consisted of 347 probationers drawn from a large urban county office. A self-administered survey was utilized to reveal probationers' views of their probation officer. Overall, the probationers expressed positive feelings regarding their probation officers. They were fairly satisfied, and a majority of probationers felt officers were fair, competent, helpful, and clear. Perceptions were more positive among clients who were supervised by an officer of their own race. (Contains 3 tables and 5 notes.)