This book has been designed to provide practical information to managers on how to work with outside contractors in the higher education facilities area, and provides "real world" advice on the opportunities and pitfalls of privatization. Overviews and detailed case studies of contracting-out for services such as custodial services and grounds management are provided. The chapters include: (1) "Making the Contract or Self-Operation Decision" (Philip J. Goldstein and others); (2) "The Make-or-Buy Decision: The Organization of U.S. Campus Plant Operations" (Malcolm Getz and others); (3) "A Practical Approach to Contracting for Services" (Edward C. Bogard); (4) "Contracting for Facilities Management Services: An Ethical Dilemma" (Alan L. Ingle); (5) "Virginia's Make-or-Buy Competitive Procurement Program (Richard Fowler and others); (6) "Partnering for Successful Service Contracting" (Thomas E. Harkenrider); (7) "Contracted Custodial Services at Butler University" (Michael Gardner); (8) "Make-or-Buy Procurement of Painting Services at UVA" (Don A. Hicklin); (9) "Contracted Landscape and Turf Management Services" (Ted Warner); and (10) "From Contracting to In-House Services at American University" (Jorge J. Abud). (Contains 54 references.) (JLS)