The Disproportionate Use of Reference Desk Service by External Users at an Urban University Library.

Verhoeven, Stanley; And Others

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Peer reviewed

ERIC Number: EJ526325

Record Type: Journal

Publication Date: 1996

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0033-7072

EISSN: N/A

The Disproportionate Use of Reference Desk Service by External Users at an Urban University Library.

Verhoeven, Stanley; And Others

RQ, v35 n3 p392-97 Spr 1996

Examines the disproportionate use of reference desk service by users not affiliated with the university based on a survey conducted at Georgia State University. Topics include the use of these statistics to justify extra funding, and decision making regarding reference desk staffing. (Author/LRW)

Descriptors: Academic Libraries, Decision Making, Higher Education, Library Funding, Library Services, Library Statistics, Library Surveys, Reference Services, Tables (Data), Use Studies, Users (Information)

Publication Type: Reports - Research; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

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