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ERIC Number: EJ516612
Record Type: Journal
Publication Date: 1996
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-1352-0237
EISSN: N/A
Evaluating Documents Reference Service and the Implications for Improvement.
Parker, June D.
Journal of Government Information, v23 n1 p49-70 Jan-Feb 1996
Presents an evaluation of reference services and government document use at East Carolina University (North Carolina) library. Factors that most affect retrieval success include cataloging and technical problems, the amount of time spent in searching, and staff knowledge. (Author/AEF)
Descriptors: Access to Information, Cataloging, Depository Libraries, Evaluation Methods, Government Publications, Information Retrieval, Library Personnel, Library Technical Processes, Reference Services, Success, Time on Task, Use Studies
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A