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Peer reviewed Peer reviewed
ERIC Number: EJ536126
Record Type: Journal
Publication Date: 1996
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Measuring Customer Satisfaction with Public Schools.
Lowe, Tracey M.; And Others
Performance Improvement, v35 n10 p18-20 Nov-Dec 1996
Discusses the measurement of customer satisfaction with public school districts based on collaborative efforts generated by the Florida Schoolyear 2000 Initiative. Describes implementing customer satisfaction surveys in Florida, explains the testing of the surveys with businesses and parents, and discusses trends in performance improvement. (LRW)
Descriptors: Elementary Secondary Education, Measurement Techniques, Parent School Relationship, Partnerships in Education, Program Implementation, Public Schools, School Business Relationship, School Community Relationship, School Districts, Surveys
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Florida
Grant or Contract Numbers: N/A