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Peer reviewed Peer reviewed
ERIC Number: EJ670055
Record Type: Journal
Publication Date: 2003
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0024-2594
EISSN: N/A
Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View.
Lankes, R. David; Gross, Melissa; McClure, Charles R.
Library Trends, v51 n3 p401-13 Win 2003
Reports on work from two studies in progress related to assessing digital library reference services and developing standards that support such services. Suggests that two types of standards-utilization and technical-should be considered together in the costing, statistics, and measures for digital reference services. (Author/AEF)
Descriptors: Cost Effectiveness, Costs, Economic Factors, Electronic Libraries, Evaluation Methods, Library Expenditures, Library Services, Library Statistics, Measurement Techniques, Reference Services, Standards
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A