Makes a distinction between library training and staff development, and argues that staff development programs have not been as successful because they typically fail to provide opportunities for self assessment or opportunities to evaluate one's performance in a structured team environment, and they are not based on appropriate instructional…

Discusses the current emphasis on assessment of library effectiveness and describes several assessment techniques. It is argued that, by encouraging staff to develop an attitude of self-assessment based on their ability to add value to library services, the assessment phenomenon can be used to improve the overall quality of libraries. (11…

Strategies for designing effective professional development programs for research librarians are discussed, focusing on competencies of librarians and benefits to the organization. An internship model that outlines necessary components in the context of quality management and effectiveness is offered. (26 references) (EA)