Librarians and Educational Opportunity Program (EOP) personnel were interviewed at eight urban college and university campuses to determine the extent to which their respective libraries have responded to educationally disadvantaged students. (Author)

Divided into inventory project procedures for the identification of missing books for future replacement and inventory guidelines for use by subject librarians to determine whether an item should be replaced, this report sets forth very specific procedures for conducting a comprehensive inventory of monographic holdings. They are based on…

In attempting to reappraise the role of Pennsylvania district center libraries, this field study focused on: the actual use made of the libraries, the effects of distance on use, and the relationship between use and the socioeconomic characteristics of library users. Methodology involved the study of 10 representative district library centers,…

During the first half of the twentieth century, there was slow but steady progress toward larger units of public library service, such as county and regional systems. But there was a lag both in the conceptual and the actual development of the central libraries of these systems as strong points for direct service to readers. Librarians were first…

This examination of technological change and its impact on library jobs explains from the historical perspective how technology absorbed much routine work and created the potential for more challenging jobs. Factors to be considered in redesigning jobs to accommodate both technological innovation and human values are discussed. (MBR)

Recent Organizational theories and changes in library technology are discussed in relation to the practice and quality of library work. (AP)

Discusses the positive effects that can be attained in a library when senior management successfully supports library directors, and the importance of understanding the director's role and management style in order to increase his or her effectiveness. (CLB)

Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)

Today's constantly changing, continually emerging urban environments affect the role and service functions of main libraries. (37 references) (SJ)

Suggests that adaptation to new types of library services may require administrations to alter organizational structures and personnel management practices. A list of references is provided. (FM)

Addresses the topic of digital libraries from a planning perspective and examines policy issues. Discusses developing collections by providing access to remote files and/or creating a local collection; funding; considering what to digitize; copyright issues; storage costs; converting paper-based collections and catalogs; and reasons why to…

Makes a distinction between library training and staff development, and argues that staff development programs have not been as successful because they typically fail to provide opportunities for self assessment or opportunities to evaluate one's performance in a structured team environment, and they are not based on appropriate instructional…

Discusses the current emphasis on assessment of library effectiveness and describes several assessment techniques. It is argued that, by encouraging staff to develop an attitude of self-assessment based on their ability to add value to library services, the assessment phenomenon can be used to improve the overall quality of libraries. (11…

Discusses ways to achieve peak performance in academic libraries by emphasizing staff development. Highlights include self-assessment; conflict of commitment; self-absorption; institutional loyalty; focusing on the future; and understanding the library's strategic plan, mission statement, and policies. (AEF)

Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES)