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Making the Boss More Effective.
Peer reviewed Peer reviewed
Shaughnessy, Thomas W. – Journal of Library Administration, 1987
Discusses the positive effects that can be attained in a library when senior management successfully supports library directors, and the importance of understanding the director's role and management style in order to increase his or her effectiveness. (CLB)
Descriptors: Administrative Organization, Leadership Responsibility, Library Administration, Library Directors
The Search for Quality.
Peer reviewed Peer reviewed
Shaughnessy, Thomas W. – Journal of Library Administration, 1987
Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)
Descriptors: Evaluation Criteria, Library Services, Library Standards, Measurement Techniques