This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…

In less than five years, the California State Library-sponsored InFoPeople project connected 46% of California's public libraries to the Internet and established a highly regarded, sustained training program to assist librarians in taking advantage of the new networked resources and services. The primary objective of this Stage II report was to…

There is significant inequality in funding public libraries in Michigan, and there is every likelihood that there will be increased instability in that funding if action is not taken immediately. The objectives of this study included the following: provide an analysis of how public libraries in Michigan are currently funded; identify current…

The purpose of this study was to develop performance measures that will assist federal agencies to assess the quality and usefulness of their World Wide Web sites and to improve public information access service of those Web sites. The study was sponsored jointly by three federal agencies: the Defense Technical Information Center, the Energy…

Describes a multimethod approach used to evaluate the Government Information Locator Service (GILS). Highlights the limitations and opportunities of available approaches to evaluating complex characteristics of networked information services and digital collections. (Author/AEF)

Reports on a study funded by the National Archives and Records Administration to collect information on federal employees' views and perceptions on 20 information collection topics pertaining to records creation, maintenance, use, and disposition. Discusses situational factors and the development of records management policies and guidelines.…

Describes external sources of funding for public libraries to establish and maintain their technology infrastructure, telecommunications services, and network-based resources and services. Highlights include LSTA (Library Services and Technology Act); the E-rate program; and the Bill and Melissa Gates Foundation U.S. Library Program. (LRW)

Reports on work from two studies in progress related to assessing digital library reference services and developing standards that support such services. Suggests that two types of standards-utilization and technical-should be considered together in the costing, statistics, and measures for digital reference services. (Author/AEF)

Provides a background of government efforts to incorporate telecommunication and computer technologies to improve government performance and enhance citizen access to government information and services. Describes this symposium issue which discusses key issues that affect the success and implementation of electronic government initiatives. (LRW)

Considers selected policy instruments related to federal agencies' deployment of information in a Web environment in terms of five key policy areas: access, security, privacy, intellectual property, and records management. Suggests that there are a significant number of policy instruments affecting federal Web site development. Identifies the need…

Outlines a study to develop methods to assess the quality of digital reference services, test and refine measures and quality standards to describe digital reference services, and to produce a guidebook that describes how to collect and report data for these measures and standards. (Author/AEF)

This article describes a research and development project the objective of which was to develop a means to produce standardized statewide usage data made available from the Texas State Library and Archives Commission. Using a range of data collection and evaluation methods, the project staff determined that there were significant problems in…

The purpose of this study was to obtain descriptive information about the nation's public library connectivity, use, and costs related to the Internet. The study gathered data from a national sample of public libraries from the period between May and July 1997. Unlike the 1994 and 1996 students, the 1997 study drew a new library sample that…

The purpose of the California State Library-sponsored project, InFoPeople, is to enhance access to information resources by providing points of public access to the Internet in public libraries throughout the state of California. This Stage 1 report represents an initial set of findings and issues related to the InFoPeople project and provides the…

Describes the economic impacts and benefits received from public libraries in Florida, indicating that public libraries make a significant contribution to the economic development of the state. Discusses taxpayer funding, budget cuts, and determining economic impacts from taxpayer investments; and presents a framework for further studies.…