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Teelken, Christine; Lomas, Laurie – Tertiary Education and Management, 2009
This paper focuses on the way lecturers observe, feel restrained by and cope with quality management systems that have been implemented in the higher education systems of the United Kingdom and the Netherlands. As two sides of the same coin, quality enhancement and quality control are of increased significance in European Higher Education…
Descriptors: Educational Quality, Quality Control, Management Systems, College Administration
Lomas, Laurie; Ursin, Jani – European Educational Research Journal, 2009
Two specific forms of quality are identified: Type I, which has a managerial focus and stresses fitness for purpose and accountability, and Type II, which is collegial and concerned with enhancement. Through an analysis of the literature on quality in higher education and small-scale empirical research with a sample of academic staff, this article…
Descriptors: Higher Education, Educational Quality, College Faculty, Attitudes