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Direct linkTeelken, Christine; Lomas, Laurie – Tertiary Education and Management, 2009
This paper focuses on the way lecturers observe, feel restrained by and cope with quality management systems that have been implemented in the higher education systems of the United Kingdom and the Netherlands. As two sides of the same coin, quality enhancement and quality control are of increased significance in European Higher Education…
Descriptors: Educational Quality, Quality Control, Management Systems, College Administration
Lomas, Laurie; Ursin, Jani – European Educational Research Journal, 2009
Two specific forms of quality are identified: Type I, which has a managerial focus and stresses fitness for purpose and accountability, and Type II, which is collegial and concerned with enhancement. Through an analysis of the literature on quality in higher education and small-scale empirical research with a sample of academic staff, this article…
Descriptors: Higher Education, Educational Quality, College Faculty, Attitudes
Lomas, Laurie – Quality in Higher Education, 2007
This paper examines the notion of the student as a customer in a university, focusing on the perceptions of academic staff. Changes in the higher education sector in recent years have significantly reduced the differences between universities and other types of organisations and it has been argued that students have become "consumers" of…
Descriptors: Service Occupations, Intellectual Disciplines, Higher Education, College Faculty
Lomas, Laurie – Quality Assurance in Education: An International Perspective, 2007
Purpose: The paper seeks to deepen the understanding of university lecturers' perceptions of quality. Design/methodology/approach: The paper employs a literature review to establish a robust analytical framework and the use of in-depth, semi-structured interviews with a random sample of 20 lecturers in a range of UK universities. The interview…
Descriptors: Grounded Theory, Teacher Effectiveness, Educational Quality, Quality Control
Lomas, Laurie – Active Learning in Higher Education: The Journal of the Institute for Learning and Teaching, 2006
This article identifies the increasing demands on United Kingdom universities brought about by the expanded government agenda and the entry of higher numbers of more diverse students. It analyses the changes in organizational structures and cultures and identifies a centralizing tendency in terms of power to meet these demands. There is a focus on…
Descriptors: Foreign Countries, Educational Development, Teaching Methods, Leadership
Lomas, Laurie; Nicholls, Gill – Quality in Higher Education, 2005
This paper examines the introduction of peer review of teaching in a pre-1992 university in England. The paper first considers the theoretical dimensions. Peer review of teaching is generally seen as a quality enhancement rather than a quality assurance instrument and a powerful means of encouraging the continuing professional development of…
Descriptors: Foreign Countries, Teacher Effectiveness, Quality Control, Peer Evaluation
