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Direct linkKinzie, Jillian – New Directions for Student Services, 2015
Undergraduate students have changed over the past 20 years. This chapter traces the evolution of students, reviews effective student affairs responses, and considers practice moving forward.
Descriptors: Undergraduate Students, Student Personnel Services, Educational Practices
Kinzie, Jillian; Hurtado, Sarah S. – New Directions for Student Services, 2017
This chapter urges student affairs professionals committed to enhancing student success through data-informed decision making to take full advantage of opportunities to apply and use student engagement results.
Descriptors: Learner Engagement, Student Personnel Services, Data, Decision Making
