Instruction should be designed to incorporate learning theories that explain how intellectual skills are developed. Through these appropriate learning theories, students learn to think conceptually, critically, and creatively when analyzing situations, developing solutions to problems, and learning from their experiences. Several critical issues…

A two-part study examined the relationship between technical troubleshooting behavior and the level of expertise of service technicians who diagnose faulty equipment. The first investigation addressed the differences in the knowledge base that troubleshooters bring to a problem. A group of five novice troubleshooters and five experts was given…

An effective training program for preparing troubleshooters provides knowledge needed to understand the technology, teaches the process of troubleshooting, and provides the opportunity to practice using their knowledge and skill to diagnose faulty equipment. Recent research and common sense indicate many troubleshooting programs overemphasize…

This essay presents the findings of a study employing a developmental approach to student acquisition of social responsibility. Professors at seven collegiate institutions of differing types who teach service-learning courses were asked if they would be willing to include their students in a study of social responsibility development through…

A quasi-experimental study explored the effect of functional flow diagrams on technical system understanding. An individualized field training package which contained schematic diagrams that illustrated an aircraft's electrical system was complimented with functional flow diagrams. In a 4-week treatment, a control group of 10 students enrolled in…

This paper describes the conceptualization and development of an evaluation system that can be used to monitor and evaluate online instructional efforts. The evaluation system addresses concerns of both program administrators and course instructors. Computer technology is used to provide partial automation to reduce respondent burden and to…

The rapid growth of Web-based instruction has raised many questions about the quality of online courses. It appears that many online courses are simply modeled after traditional forms of instruction instead of incorporating a design that takes advantage of the unique capabilities of Web-based learning environments. This paper describes a research…

This study compared the relationship between learning style preferences and learner success of students in an online graduate level instructional design course with an equivalent face-to-face course. Comparisons included motivation maintenance, task engagement, and cognitive controls. Results revealed significant relationships between preferences…

This empirical study compared a graduate online course with an equivalent course taught in a traditional face-to-face format. Comparisons included student ratings of instructor and course quality; assessment of course interaction, structure, and support; and learning outcomes such as course grades and student self-assessment of ability to perform…