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ERIC Number: EJ559774
Record Type: Journal
Publication Date: 1997
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0004-8623
EISSN: N/A
CAUL's Interest in Performance Measurement.
Byrne, Alex
Australian Academic & Research Libraries, v28 n4 p252-58 Dec 1997
The Council of Australian University Librarians (CAUL) has extended its commitment to academic library performance measurement with the publication of the first three CAUL Performance Indicators, focusing on library/clientele congruence, document delivery quality, and the proportion of sought material obtained. All have been applied effectively in a number of Australian university libraries. (Author/AEF)
Descriptors: Academic Libraries, Document Delivery, Foreign Countries, Higher Education, Information Retrieval, Library Policy, Publications, Quality Control, Universities, User Satisfaction (Information)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia
Grant or Contract Numbers: N/A